Business Administration Dept, Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran
Abstract
Operational research is an area of interdisciplinary science that provides the optimal answer by observing the patterns and position of the decision maker. The basis of this science is the modeling of the events that the decision-maker faces. Because decision-making is the most sensitive task of a person, signifying his or her successes and failures. Interpretive and proactive understanding of the problem of decision-making and the choice of solutions to it are always a challenge for decision makers. In order to select the optimal solution to the problem and achieve the results, steps to be take called the decision-making process. This process is dynamic, and its dynamics employs its mechanism with both interpretive and proactive aspects In proportion to the cycle of time and the reactive process. In interpretive dynamics, it describes how the decision-maker reacts to change and the process of reaction to the subject of the decision. However, without decision, neither action nor achievement will begin. The problem is that there is a gap between goals and actions, between expectations and realities, which challenges decision-making ability. The problem is as the demand side and decision-making as supply side, which form the decision-making requirements of the interaction of these two sectors.